Italian transport union CUB Trasporti has announced a 24-hour nationwide strike that may disrupt airport operations and flights to and from Italy on 5 July 2026. This strike might have a significant impact on Finnair's flights and may cause flight delays and cancellations.

Because the situation regarding your flight is still uncertain, we want to offer you the option to change your travel date free of charge up until the day of departure. You can change your travel date to any date between 2 to 8 July 2026. If your flight is scheduled during the industrial action, you have received a message from us offering you the option to change your travel plans. If your flight experiences disruptions, we will arrange an alternative flight connection for you if needed in any case. 

To avoid last-minute changes to your travel plan, you can modify your booking easily in Manage booking by following these steps: 

1. Select Change flights for free option.
2. Choose Continue to change flights.
3. Read the instructions and select continue.
4. Choose your new travel date and continue.
5. Select a new travel date marked with €0.00 and choose Change dates.
6. Select your preferred new flight and continue.
7. Review your trip and contact details and select continue to confirm.
8. Share your feedback. 

Additional information:

• If you are unable to change your flight in Manage booking, please contact our customer service.
• To change award flights and flights you have upgraded, please contact our customer care service.
• If you have travel extras associated with your booking, we will move them to your new flight, depending on availability.
• After changing your travel dates, you can continue adding more travel extras in Manage booking or the Finnair app.
• If the travel extras you’ve purchased are missing from your new flights, you can submit a refund request for those from the Refund form.
• Please note that if you choose to change your flight voluntarily before any possible disruption related cancellation, you are not entitled to customer care services such as hotel accommodation.
• If you purchased your ticket through a travel agent, you need to contact them directly to make the change.
• If your flight is part of a travel package purchased from a tour operator, please note that the flight change option we offer does not apply to your booking.

What happens if my flight is cancelled? 

If your flight is cancelled, we will take care of your travel plan. We will rebook you on the best available alternative flight(s) and contact you personally. You will first receive a message about the cancellation, followed by another message with your new flight details. Please note that the availability of alternative flights may be limited, so rebooking could take longer than usual. Thank you for your patience. Please read the further instructions below.

How do I know if my flight is disrupted?

If there are changes to your journey, we will contact you personally via SMS and/or email. Please go to Manage booking and check that we have your current contact information. You can find your flight details in Manage booking and Finnair app.

In case you miss a connecting flight on the same ticket, we will book you a new flight to your destination and send you a message as soon as your travel plan is completed. If you have a connecting flight onwards from Helsinki, you can see real time status of your connecting flight onboard in Nordic Sky portal in our narrow-body Airbus aircrafts and via Inflight Entertainment in our wide-body aircrafts.

Your options if your flight is cancelled

If you have received a message of a flight cancellation, these are your options:

• Choose our rebooking: As soon as the flight has been cancelled, we start working on your new travel plan, and you’ll receive a separate SMS and/or email when we have booked you the best available alternative flight(s). The SMS includes your new flight details, while the email provides more detailed instructions. You can see your new travel plan also in Manage booking. Please note that the availability of alternative flights may be limited, so rebooking could take longer than usual.
• Change your journey: You can postpone your journey once, free of charge, to start no later than 8 July 2026 by contacting our  customer service. If the rebooking we’ve offered doesn’t suit you, you can also find another flight and change your travel date free of charge within +/-14 days of the original date via Manage booking. For tickets purchased through other service providers than Finnair, such as a travel agency, please contact the ticket issuer directly.
• Cancel your journey: If you wish to cancel your entire journey or all flights in your booking have been cancelled, you can apply for a refund in Manage booking. To keep some flights and refund only part of your booking, please contact our customer service or the ticket issuer.
• Travel extras: Due to the flight change, we unfortunately might not be able to confirm some of the pre-ordered travel extras, such as meals or pet transportation, to your new flights. You can check your confirmed services in Manage booking and rebooking email. If you do not receive travel extras purchased from Finnair, you can apply for a refund.

Accommodation

If your journey has already started and you need hotel accommodation due to a flight rebooked by us, we will provide it for you. You can book accommodation at Helsinki Airport and many other destinations using our online tool. If you are eligible, you will receive a personal booking link via SMS and/or email, at the latest on the day of your original flight. Use the link in the message to book your hotel and find information about meals. If you don't receive the link, please contact our ground crew at the airport.

If we are unable to arrange accommodation for you, and you cannot use our online tool or are not at the airport, you may book accommodation yourself. In that case, please keep the receipts and apply for compensation for reasonable hotel and ground transportation costs afterwards.

What to do if your baggage didn’t arrive with you

• If your baggage has been delayed, we'll automatically create a delayed baggage report for you. If you haven’t received an SMS and/or email from us regarding the report, please contact our ground crew at your final destination for assistance.
• You can manage and track your delayed baggage report in our online service. Please check the report to ensure we have your correct contact details, delivery address and accurate baggage information. If your contact details are in the report, we’ll keep you updated via email and/or SMS.
• To help us locate your delayed baggage faster, please add details about its contents and share the location of your AirTag or other Find My network accessory with Finnair using our online service.
• We will deliver your baggage to you as soon as possible and will contact you to organise the delivery once the baggage has arrived at your destination.
• You can find the local baggage handler’s contact information and opening hours in your delayed baggage report.
• Read more about delayed baggage here.

Contacting our customer service

If you booked your ticket through Finnair, our customer service is working hard to assist you during this exceptional situation. You can also contact us via chat on our website or in Finnair app. For tickets purchased via other service providers, such as travel agencies, please contact the ticket issuer directly for changes or cancellations. We are sorry that our customer service may be busier than usual at times.

You can check your passenger rights here. Please note that if your flight is cancelled due to industrial action, Finnair is not obliged to EU compensation.