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Our customer care phone service is disrupted

Our phone services at Customer care have a technical issue and most of the lines are not available at the moment

詳細はこちらOur customer care phone service is disrupted

Changes in our traffic plan for autumn and winter 2021-2022

As the coronavirus pandemic still affects to air travel and flight demands globally, we have reviewed our traffic plan for autumn and winter 2021 - 2022. See the instructions here if your travel plans were affected due to changes.

詳細はこちらChanges in our traffic plan for autumn and winter 2021-2022

Changes in our traffic plan for Spring and summer 2021

As the coronavirus pandemic still affects air travel significantly, we have reviewed our traffic plan for spring and summer. See the instructions if you have a booking between April and August 2021.

詳細はこちらChanges in our traffic plan for Spring and summer 2021

Changes in our traffic plan on 1 April – 30 October 2021

Due to the coronavirus pandemic and related travel restrictions, we are revising our traffic plan regularly.

詳細はこちらChanges in our traffic plan on 1 April – 30 October 2021

Travelling to Finland

Finnair requires a coronavirus certificate for travellers who are travelling from the restricted countries to Finland.

詳細はこちらTravelling to Finland

Travelling via Finland

Transit restrictions may apply when you travel via Finland.

詳細はこちらTravelling via Finland

Changes in carrying pets in hold on our intercontinental flights

Due to the coronavirus situation, we do not currently accept new bookings to carry a pet in the hold of our wide body aircraft on intercontinental flights. The restriction is valid from 9 June 2021 until further notice.

詳細はこちらChanges in carrying pets in hold on our intercontinental flights

Travel requirements map

You can see where you can travel from Finnair’s travel requirements map.

詳細はこちらTravel requirements map

Entry requirements to China

The  Chinese authorities have introduced requirements for passengers arriving in mainland China.

詳細はこちらEntry requirements to China

Entry requirements to the UK

The UK authorities have introduced requirements for customers arriving in the country.

詳細はこちらEntry requirements to the UK

Impact of the situation in belarus on our flights

We are suspending operations on Belarusian airspace for the time being.

詳細はこちらImpact of the situation in belarus on our flights

Tips for smooth travelling during the summer holiday and peak hours

During the summer holiday time and peak hours, the number of customers on all our flights and at the airports increases. Busy times are expected at the airport from time to time and service points, such as check- in or security control may be congested. Please arrive at the airport latest 2 hours before your flight or if you are travelling to the USA, latest 3 hours before your flight.

詳細はこちらTips for smooth travelling during the summer holiday and peak hours

Changes in traffic arrangements at Helsinki Airport

Helsinki Airport’s traffic arrangements to change on 2 March 2021

詳細はこちらChanges in traffic arrangements at Helsinki Airport

Travel restrictions' effects on travelling

The coronavirus situation still affects air travel significantly, and many countries have set travel restrictions. We will adjust our traffic plan according to the demand and changing travel restrictions.

詳細はこちらTravel restrictions' effects on travelling

Flexibility to reservation changes for flights booked between 1 April 2020 –31 August 2021

Since the spread of the coronavirus, we know your travel plans can change anytime. To offer more flexibility to change bookings in these unprecedented times, we have updated our ticket change policy.

詳細はこちらFlexibility to reservation changes for flights booked between 1 April 2020 –31 August 2021

Aircraft changes on our flights within Nordic countries

We operate with different aircraft types to our domestic and Scandinavian destinations.

詳細はこちらAircraft changes on our flights within Nordic countries

Flights between Helsinki and Nanjing temporarily suspended from 20 November 2020 onwards

We will suspend our flights between Helsinki and Nanjing in China temporarily from 20 November 2020 onwards due to the policy regarding the threshold for coronavirus cases detected following a 2-week quarantine after entry to China.

詳細はこちらFlights between Helsinki and Nanjing temporarily suspended from 20 November 2020 onwards
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