客戶服務 | Finnair

常見問題

客戶服務

聯絡我們及提供意見

How can I report a mistake or give feedback about Finnair’s website?

How can I contact Finnair in China/France, etc.?

How can I chat with Finnair Customer service?

我可如何訂閱/取消訂閱芬蘭航空通訊？

申索及賠償

我可如何發表意見/申請索償？

How do I apply for compensation for delayed or damaged baggage?

Why have I not received a refund yet?

I have paid for an extra baggage and finally I don’t need to bring any. Can I get a refund?

How long does it take to receive compensation?

How do I ask for a reimbursement of the amount paid for an advanced seat?

我可如何申請機票退款？

失物

如果行李丟失或損壞，我應該怎麼辦？

Who do I contact if I have lost property at an airport or on board a Finnair flight?

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