Finnair has updated its traffic plan for the summer season on 31 March – 29 October 2024. See the instructions here if your travel plans are affected due to changes.
Impact of the political industrial action on Finnair flights
30.01.2024
Finnair will cancel about 550 flights on 1–2 February 2024 due to the political strike, which significantly impacts Helsinki Airport’s and Finnair’s operations.
Finnair has updated its traffic plan for the summer season on 26 March – 28 October 2023. See the instructions here if your travel plans are affected due to changes.
Our customer service phonelines were out of service on 10 June 2023. Our phonelines are now working normally again. We are very sorry for the inconvenience the situation might have caused you.
Wearing a mask on our flights is optional, unless it is required by the authorities of your destination or origin country or the operating airline of your flight.
Effects of Amsterdam Airport’s restrictions on our flights
07.03.2023
Due to capacity restrictions set by Amsterdam Airport, Finnair is unfortunately forced to reduce seats on its Amsterdam-Helsinki flights between 26 March - 14 May 2023.
There are delays in baggage handling at European airports due to the challenging winter weather conditions and other disruptions. We will deliver your baggage to you as soon as possible.
Effects of transport worker union’s strike on Finnair flights
20.11.2022
The Transport Worker’s Union in Finland has issued a strike warning regarding Finnair’s cabin crew between 3 p.m. 20 November and 3 p.m. 21 November 2022 at Helsinki Airport.
Effects of London Heathrow Airport restrictions on our flights
02.10.2022
Due to capacity restrictions set by London Heathrow Airport, Finnair is unfortunately forced to reduce seats on its London-Helsinki flights on 15 July - 29 October 2022.
Finland has opened for travel from the EU and Schengen countries. Travel from outside of the EU and Schengen area remains restricted until 30 June 2022. Entry requirements to Finland in this travel update article are valid between 15 February to 30 June 2022.
We have introduced a new payment device onboard our flights to offer you new payment method options. Due to the change process of the devices, we may experience occasional disruptions with onboard payments.
We have updated our traffic plan for summer 2022, as the closure of the Russian airspace impacts our Asian traffic. See the instructions here if your travel plans are affected due to changes.
Finnair is returning to normal ticket rules 1 June 2022 onwards
08.05.2022
Finnair will return to normal ticket rules for bookings made as of 1 June 2022. It is finally easier to hold on to your travel plans, as the coronavirus pandemic has moved to a new phase with a high vaccination coverage and travel restrictions being removed across countries.
As the coronavirus pandemic still affects air travel and flight demands globally, we have reviewed our traffic plan for winter 2021 - 2022. See the instructions here if you have a flight between September 2021 and March 2022.
Delays for arriving and departing baggage at Helsinki Airport
19.03.2022
Delays in handling both departing and arriving baggage at Helsinki Airport continue during January. We deliver your baggage to you as soon as possible but unfortunately it currently takes longer than normally and can take some days.
The Singapore authorities have introduced requirements for customers travelling to Singapore.
Please note that travel restrictions are subject to change on a short notice. As a traveller you are always responsible for ensuring that you fulfil the requirements of your final destination and possible transit country.
Effects of Transport Worker’s Union’s strike warning on Finnair flights
15.02.2022
The Transport Worker’s Union in Finland has issued a strike warning regarding Finnair’s cabin crew. We have not cancelled flights due to the strike warning.
Flexibility to reservation changes for flights booked between 1 April 2020 –31 May 2022
30.01.2022
Since the spread of the coronavirus, we know your travel plans can change anytime. To offer more flexibility to change bookings in these unprecedented times, we have updated our ticket change policy.
Some flights disrupted due to challenging weather conditions at Helsinki Airport on 10-11 December 2021
10.12.2021
Icy rain and slippery weather conditions are expected to cause limitations to traffic and slow down other operations, like de-icing the aircraft, at Helsinki Airport on 10 and 11 December 2021.
Join IATA Travel Pass trial on Helsinki-London route on 14 July - 11 August
29.07.2021
Finnair trials a digital IATA Travel Pass to make your future travel smoother. If you start your journey from Helsinki and your final destination is London Heathrow or vice versa, you may participate in our trial.
Changes in our traffic plan for Spring and summer 2021
14.06.2021
As the coronavirus pandemic still affects air travel significantly, we have reviewed our traffic plan for spring and summer. See the instructions if you have a booking between April and August 2021.
During the Easter season, the number of customers at Helsinki Airport and on our flights increases. Busy times are expected at the airport from time to time.
We have now handled almost all refund requests that have been sent to us between January and September 2020. We are still working on some requests from this time period.
Flights from the UK and Ireland to Finland temporarily suspended from 21 December 2020 to 24 January 2021
20.12.2020
Restrictions set by The Finnish authority Traficom are extended until 24 January 2021. We will suspend our flights from the UK and Ireland to Finland temporarily from 21 December 2020 to 24 January 2021 due to the rapidly changed coronavirus situation in the UK and and Ireland.
CHANGES IN OUR TRAFFIC PLAN ON 1 JULY 2020–31 MARCH 2021
06.12.2020
As the coronavirus pandemic still affects air travel and travel restrictions significantly, we have adjusted our traffic plan. See the instructions if you have a booking for 1 July 2020 onwards.
Flights between Helsinki and Nanjing temporarily suspended from 20 November 2020 onwards
10.11.2020
We will suspend our flights between Helsinki and Nanjing in China temporarily from 20 November 2020 onwards due to the policy regarding the threshold for coronavirus cases detected following a 2-week quarantine after entry to China.
BERLIN FLIGHTS TO BE OPERATED TO/FROM BRANDENBURG AIRPORT AS OF 8 NOVEMBER
04.11.2020
Berlin’s new airport Berlin Brandenburg will open on 31st of October 2020. We will start operating all our Berlin flights to/from Berlin Brandenburg Airport terminal 1 from 8th of November 2020 onwards. Until 7th of November all our flights to/from Berlin will depart from and arrive at Tegel Airport, which then will be closed permanently.
Changes in our traffic plan on 1 July 2020–31 March 2021
31.08.2020
As the coronavirus pandemic still affects air travel and travel restrictions significantly, we have adjusted our traffic plan. See the instructions if you have a booking for 1 July 2020 onwards.
We currently have delays in the refund handling due to a high volume or coronavirus related refund applications. We are very sorry for the inconvenience this may cause you and are working hard to shorten the handling time.
Air travel will gradually start to recover as travel restrictions lifted. We want to ensure that you feel safe and comfortable when travelling with us. Read on to see the changes we introduced for your safety during your travels.
Our goal is to ensure safe travels during coronavirus for all of our passengers. Kindly read on to see some of the changes we introduced for your safety, service changes, our tips and recommendations before travelling.
Changes in our traffic plan on 1 July 2020–31 March 2021, see instructions if you have a booking for 1 July onwards
28.06.2020
We have updated our traffic plan for the flights on 1 July 2020 - 31 March 2021. Kindly read on to see more about the changes in our traffic plan and the instructions on the bookings for 1 July and onwards.
Travel restrictions’ effects on travelling as of June 2020
25.06.2020
Kindly continue reading to see more information regarding our current routes, travel restrictions/requirements and your options if you have changes in your travel plans.
Flexibility to reservation changes for flights booked between 1 April and 31 August
07.06.2020
Due to the coronavirus situation, we would like to offer you flexibility for making reservation changes and have updated our ticket change policy. This means you can now make new bookings until the end of August with peace of mind.
We are operating a limited traffic plan, this is what you can do if your flight is cancelled or you have a booking for 16 March – 30 June 2020
07.05.2020
The coronavirus epidemic has had a severe impact on the demand for air travel, and several countries have set restrictions for travelling. Kindly read on to see our flights to be operated in April-June and your options if you have a cancelled flight or a booking for 16 March – 30 June 2020.
Tightened border controls in Finland as of 19 March
07.04.2020
The Finnish authorities will tighten border controls in Finland between 19 March and 13 May 2020. Read closely for further information if you plan to travel to/via Finland.
Restrictions for travelling to/from Uusimaa in Finland, domestic flights continue with restrictions
01.04.2020
Travelling to/from Uusimaa in Finland will be restricted from 27 March–19 April 2020. Read more to find instructions for what to do if you have a domestic flight during the time of travel restrictions.
Did you book your flight on 9-31 March and would like to change your travel dates? Please read on to see if your ticket is eligible and fulfill the conditions to change the dates free of charge.
As of 1 April, there will be changes in services in the airport departure hall as well as traffic and parking arrangements. Please note that we have made changes to our airport and lounge services also due to the coronavirus situation.
We are gradually transitioning to a limited network as of 16 March
29.03.2020
Due to impacts from coronavirus outbreak on air travel, we start transitioning to the limited network and will cancel several flights from 16–31 March, the majority of flights as of 1 April. Please read more and see the list of cancelled and available routes.
We operate repatriation flights in co-operation with Foreign Ministry of Finland on 27 March
24.03.2020
We operate three repatriation flights in co-operation with the Foreign Ministry of Finland: from Pafos, Faro and Funchal to Helsinki. Please read more for further information.
Flight cancellations to/from Usa between 14 March and 12 April and to/from India between 15 March and 14 April
23.03.2020
US authorities are setting restrictions for travel from Europe to the USA until 12 April. Indian authorities have updated their visa requirements. We are cancelling our flights accordingly.
We will transition to a limited network as of 16 March
23.03.2020
Due to impacts from coronavirus outbreak on air travel, we start transitioning to the limited network and will cancel several flights from 16–31 March, the majority of flights as of 1 April. Please read more and see the list of cancelled and available routes.
Flight cancellations to/from Osaka, Seoul and Busan
23.03.2020
Our flights to/from Osaka, Seoul and Busan are cancelled due to the coronavirus outbreak. Kindly read more for details and see how to proceed if your flights are cancelled.
Flight cancellations to/from Israel in March-April
23.03.2020
The authorities of Israel restrict travelling to Israel and require a quarantine of 14 days for all nationalities arriving the country. For this reason, we are cancelling flights to/from Tel Aviv and Eilat in March-April.
Several European and domestic flights cancelled in April
23.03.2020
Due to the impacts of the coronavirus situation, we are adjusting our traffic and cancel several European and domestic flights in April. We are following the situation closely and will update any new information on this page.
Flight cancellations to/from mainland China and Hong Kong until the end of April
23.03.2020
Our flights to/from mainland China and Hong Kong are cancelled until the end of April due to the coronavirus outbreak. Kindly read more for details and see how to proceed if your flights are cancelled.