預訂及付款 | Finnair

預訂及付款 | Finnair

常見問題

預訂航班

我的預訂發生了錯誤，我該怎麼辦？

I have given an incorrect email address. How can I receive a new electronic ticket?

I want to hold my flights. Why is the option not available on the Payment page?

Why is it that there are so many different fares for a single flight? What factors are responsible?

What to do if I forgot my password or it gives me an error?

What is an Emergency contact and how can I give it?

Can I buy a ticket for somebody else on finnair.com?

殘疾人士可享折扣嗎？

65 歲以上人士可享折扣嗎？

芬蘭航空設有青年機票嗎？

我的子女 15 歲，我可以為他預訂成人機票嗎？

Why do I need to give my e-mail address and phone number when booking?

我機票上的姓名會怎樣拼寫？會如護照所示嗎？會顯示 ä、ae 還是 a？

What are my responsibilities when I book via the internet?

What are codeshare flights?

是否提供保險服務？

If I change my surname after, for example, getting married, can I still travel using my previous surname?

I’m booking flights for my family. I noticed that the price is lower when I make two separate bookings. Why is the price different?

我想預訂芬蘭航空團體機票，該怎麼辦？

I have a hyphen in my name. How should I spell it?

How far in advance can I buy a ticket on finnair.com?

How do I know whether the flight is operated by Finnair or by some partner airline?

How do I find out which aircraft type operates my flight?

我該如何為尚未出生的嬰兒預訂？

How do I book flights if I only have one name?

How can I make a round-the-world reservation?

How can I find the most competitive prices?

How can I book an open return ticket?

Do I need to give my passport number at the time of booking?

Do I have to type in the obligatory details every time I make a new reservation?

Can I return from a different city/country?

Can I make a reservation without being logged in on finnair.com?

我需要立即支付機票費用嗎？

我可以使用禮品券支付機票費用嗎？

我可以用電話或聊天功能進行預訂嗎？

管理預訂

What is my booking reference?

What do I do if I want to change the person travelling?

There are two of us in the same reservation and one cannot travel. How can I cancel his trip?

My friend and I made two separate bookings for the same flights. Can you combine our bookings?

I have bought my ticket from a travel agent. Can you help me with changes or cancellation?

I have already purchased a ticket for myself and now I want to take my child with me. How can I book a ticket for my child for the same flights?

How do I change the destination of my booking?

How do I cancel my booking?

How can I check my flight reservation?

我可如何更改預訂？費用是多少？

Why can’t I log in to Manage booking?

機票及票價

我需要機票的發票。我該怎麼辦？

Can I change my ticket if I have already checked in?

若我支付額外款項，我可否更改 Light 機票？

How long is a ticket valid for?

Where can I find more information on taxes, fees and carrier imposed charges applied to my flight ticket?

如果我需要多一張電子機票收據，該怎麼辦？

Light、Value 與 Pro 機票以及 Light、Classic 與 Flex 機票有甚麼分別？

Is my ticket flexible?

I booked my ticket through American Airlines. How do I find my Finnair booking code?

How do I get my ticket?

Can a return ticket be used for a one-way journey? If I don’t use the outward journey (no-show), can I still use the return flight?

如果我機票上的姓名與護照上的不符怎麼辦？

付款

我仍可在機上使用非接觸式支付嗎？

是否任何支付均必須進行兩步驟驗證？是否有最低價錢限額？

Why was my card charged twice?

Why should I enable advanced login?

Why can’t I buy tickets with a Visa card which is issued by a Chinese bank?

Which payment cards can I use on board?

What is the Card Verification Code (CVC)?

I want to pay for my flights with a gift voucher. Why is the option not available on the Payment page?

I bought tickets online. Why is there an extra $1 (or the equivalent local currency) charge on my credit card?

How do I check the value of my gift voucher?

How can I pay for my booking?

How can I make a reservation using a gift card?

Can someone else pay for my ticket?

Can I pay for my ticket with PayPal?

Are there any additional charges for using a credit card?

我已啟用提前登入功能。如果我現在無手機可用（例如電池沒電或手機壞了），那該怎麼辦？

我可以選擇付款的貨幣種類嗎？

我可如何為額外行李或座位繳付費用？

旅遊證件

How do I add the advance passenger information (API, TSA) required when travelling to, from or via the United States?

ESTA 是甚麼？我可如何申請？

What ID do I need on a domestic flight within Finland?

What extra information do I have to give when travelling to the US?

What documents does a child need to travel?

哪些國家/地區需要我出示護照？護照有效期又應有多長？

I lost my passport; can I travel with a temporary document?

Do I need a visa?

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