Finnair.com 的無障礙功能

合規狀態

芬蘭航空致力確保殘疾人士亦能使用我們的數碼服務。我們會為所有使用者不斷提升數碼使用體驗，並遵守相關的無障礙標準。

此無障礙聲明描述了 Finnair.com 網站對 Web Content Accessibility Guidelines (WCAG) 的合規程度。WCAG 向設計人員及開發人員訂明要求，目的是為殘疾人士提升網站的無障礙功能。WCAG 界定了三個合規級別：A 級、AA 級及 AAA 級。

按此評估，Finnair.com 網站達到局部合規並接近符合 WCAG 2.1 合規水平 AA 級的要求。

局部合規即代表網站內容某些部分（例如顏色對比）不完全符合無障礙標準。部分頁面亦未能完全支援螢幕閱讀器等輔助技術。我們歡迎大家就此評估發表意見。

我們希望芬蘭航空的網站和服務可向所有人提供無障礙體驗，這亦是我們不斷作出評估並改善網站和服務的原因。相關審查仍在進行，而 Finnair.com 的無障礙聲明亦會定期更新。

Booking

1.1.1 Select Payment Method: Informative images and radio buttons not announced 
1.1.1 Review Your Purchase: Decorative SVG images focused and announced as 'blank' 
1.1.1 Entire contents of radio button not announced 
1.1.1 Links opening in new window not announced 
1.3.1 Disabled "Book now" button announced without state     
1.3.1 Date picker invisible elements focused and announced
1.3.1 Price and return date not announced in check price & select dates modal
1.3.1 No label associated with dropdown 
1.3.1 Radio group does not announce with sufficient context
1.3.1 Multi-page step links announce with insufficient context
1.3.1 Validation message incorrectly announced in the text field
1.3.1 Non-decorative dash not announced
1.3.1, 1.3.5 Element act as the link is implemented as a button without a descriptive label
1.3.5 Flight from/to modal instructions are not correct for iPhone
2.1.1 Not possible to focus the content of expanded passenger button
2.1.1 Unable to select seats using NVDA instructions
2.4.2 Global: Page titles are not unique 
2.4.4 Insufficient context for “Book Now” buttons and links
2.4.7 Focus outline radio buttons “Return”/”Oneway” included other elements 
4.1.2 Disabled “Book now” button announced without state 
4.1.2 Date picker invisible elements focused and announced
4.1.2 Enter Passenger Details: Required fields are not announced as such
4.1.2 Select Payment Method: Widget 'Credit or debit card' announced without role
4.1.2 Select Payment Method: Checked radio button announced as not checked
4.1.2 Disabled button not announced as such
4.1.3 Enter Passenger Details: Error messages for the form fields are not announced
4.1.3 Error message “Authentication Failure” is not announced
2.1.1 Calendar cannot be focused on using a keyboard
2.4.3 Focus issues in modal
1.4.1 State of booking steps is only indicated using colour
3.3.2 Select Payment Method: Required fields are not visually marked as such

Payment

2.4.7 Focus Visible: Payment options do not get visible focus

Check-in

1.3.1 Info and Relationships: In the Check-in web view, after the "Identification" title, a screen reader says "Help lane equals..." etc. This information should not be read by a screen reader.
1.3.2 Meaningful Sequence: Check in button is the last item in the "Flight information" view for a screen reader. In the UI logic, it is after Title and Terminal information.
- The seat map is totally empty to screen reader users with no information or instructions. When a user closes the seat selection view, the application returns to the Flight information, not the previous view.
2.4.2 Page Titled: Check-in view has no name or title that a screen reader is able to read when a user arrives at the view.
3.3.2 Labels or Instructions: Check in button has no label. A screen reader says "Unlabelled". A user is not able to understand the function where to start check-in.
In the Check-in view, the close button is missing a label. A screen reader says "Unlabelled button".
4.1.2 Name, Role, TItle: The seat map modal is missing a title.

Customer Care

1.3.1 Word 'US' announced as an abbreviation/separate letters 
2.4.4 Link “read more” announced without context 
3.3.2 Full-screen button is not announced appropriately 
1.2.3, 1.2.5 Special Baggage Video: No audio description or media alternative is provided

Contact Form

1.3.1 User is not informed about the maximum of allowed characters for field 
1.3.1 User is not informed about the maximum of allowed characters for field 
1.3.1 Incorrect heading structure
1.3.1 Day names are announced as abbreviations 
2.4.6 Calendar date buttons are announced without context 
2.5.3 Button announced differently from its visible label 
2.4.7 "I'd like.." radio buttons have invisible focus outline 
2.4.7 Focus invisible when trying to select day/year

Customise Your Trip

1.3.1 "Add extra bags" dialogue title is not announced

Select Language

1.3.1 Visual heading is not marked up as such

Global

1.4.11 Blue keyboard focused "+" button on white fails colour contrast requirements

Destinations

2.1.1 Focus trapped and content not focusable after closing "other"
2.1.2 Focus trapped and content not focusable after closing "other" 
4.1.2 Search field announced as expanded pop-up