Due to the heightened safety situation in the Middle East, we are suspending our flights to and from Doha and Dubai and cancelling all flights between 28 February and 06 March, 2026. We will contact all affected Finnair customers personally about the cancellations. 

Due to lack of availability or commercial flights, we might not be able to reroute customers currently to Doha or Dubai. We recommend customers who cannot be rerouted for this reason to apply for a refund for their ticket. If you have already started your journey, please contact our customer service for an alternative flight.    

We are also temporarily not flying through the airspace of Iraq, Iran, Syria, or Israel. Your safety is always our priority. We continue to follow closely the recommendation of authorities and regularly assess any factors that could affect our flights. 

Alternative flights are very limited and fill up quickly.  Finnair will work together with The Ministry of Foreign Affairs and other officials when needed. 

We are monitoring the situation closely and will update any new information on this page. We are very sorry for the uncertainty and harm this situation may cause you, and we will do our best to minimise the impact on your journey. 

How do I know if my flight is disrupted

If there are any changes to your journey, we will contact you personally by SMS and/or email. Please make sure your contact information is up to date in Manage booking, where you can also view your flight details, as well as in the Finnair App. 

Your options if your flight is cancelled

If you have received a message of a flight cancellation, these are your options: 

• Choose our rebooking: As soon as your flight is cancelled, we start working on your new travel plan. You will receive a separate SMS and/or email once we have booked the best available alternative flight(s).
• The SMS includes your new flight details
• The email includes more detailed instructions about your new travel plan.  

You can also see your new travel plan in Manage booking. Please note that the availability of alternative flights may be limited, so rebooking could take longer than usual. 

• Change your journey: You can change your journey once, free of charge, by contacting our customer service. If the rebooking we have offered does not suit you, you can choose another Finnair flight and change your travel date free of charge within +/-14 days of the original date via Manage booking. 

For tickets purchased through other service providers than Finnair, such as a travel agency, please contact the ticket issuer directly. 

• Cancel your journey: If you wish to cancel your entire journey, or all flights in your booking have been cancelled, you can apply for a refund in Manage booking. If you want to keep some flights and refund only part of your booking, please contact our  customer service or your ticket issuer.
• Travel extras: Due to the flight change, we may not be able to confirm some of your pre-ordered travel extras, such as meals or pet transportation for your new flights. You can check which services have been confirmed for your journey in Manage booking and in your rebooking email. If you do not receive travel extras you purchased from Finnair, you may apply for a refund. 

Accommodation

If your journey has already started and you need hotel accommodation due to a flight rebooked by us, we will arrange it for you. You can book accommodation at Helsinki Airport and many other destinations using our online tool. 

If you are eligible, you will receive a personal booking link by SMS and/or email no later than your new departure date. Use the link to book your hotel and to find information about meals. If you do not receive the link, please contact our ground crew at the airport. 

If we are unable to arrange accommodation for you, and you cannot use our online tool or are not at the airport, you may book accommodation yourself. In that case, please keep the receipts and apply for compensation for reasonable hotel and ground transportation costs afterwards. 

Contacting our customer service

If you booked your ticket through Finnair, our customer service is working hard to assist you during this exceptional situation. You can also contact us via chat on our website or in Finnair app. 

If your ticket was purchased through another service provider, such as a travel agency, please contact the ticket issuer directly for any changes or cancellations. 

We are sorry that our customer service may be busier than usual at times. 

You can check your passenger rights here.