Safe travel during coronavirus | 芬兰航空公司
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Safe travel during coronavirus

Either for work, studies or a holiday, we are ready to take you to your destination safely and conveniently with our flexible tickets and safety measures. On this page, you’ll find all the information regarding safe travel during the coronavirus pandemic.

Airport safety and hygiene at the gate

Booking and flying

Our network

We are following the travel restrictions and demand closely to offer you the widest possible destination selection nonetheless. Find your destination, check availability by choosing suitable travel dates and book with confidence.

Travel restrictions

Check the latest travel restrictions on IATA's website or from the local authorities. Please keep in mind, the restrictions can change on short notice and all travellers are responsible for ensuring that they are allowed entry at the destination or transit country.

Ticket changes

For more information on our flexible ticket change policy and how to change your travel dates in case of a need, proceed to Ticket changes.

Refund form

You can request a refund for a fully or partially unused flight ticket or travel extra, provided that you are eligible for a refund. Due to the high volume of requests, our response might take longer, but we assure you, every request is handled with care and we will get back to you.

Frequently asked questions

We gathered all the questions our customers have asked the most and answered them on our FAQ page. For more convenience, the information is fully translated into local languages.

Health and safety

Finnair's safety and hygiene measures

We are doing our utmost to ensure your health and safety at every step of the journey. Learn more about our measures and tips for safe travels here.

Corona testing

Some countries require a negative corona test result before you can board the aircraft. We want to ensure you easy access to the testing services at a discounted price and partnered with private Finnish healthcare service company Terveystalo. Most importantly, you know that the provided test certificate fulfils the destination country requirements. Check for more here.

Adapted onboard meal service

To minimise contact, we have adjusted our onboard meal service making it safer for all. You can check the meal and beverages available on your route here.

How to travel responsibly

Everyone’s effort counts in making travel safe and overcoming the current COVID-19 situation. Thank you for caring and following these simple rules at the airport, during the flight and at the destination. 

Tips to safely wear a mask

A mask is mandatory on all Finnair flights as, in addition to our aircraft's efficient air ventilation, masks provide another barrier against the virus. See helpful tips on how to wear a mask comfortably. 

Help and contacts

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