Checklist for safe travelling | Finnair

Checklist for safe travelling

Below you'll find advice on what to do before, during and after your flight for travelling safely. Get to know our numerous health and safety measures designed to ensure your well-being throughout the journey.

Kontrollér indrejsekrav

Når du planlægger og forbereder din rejse, skal du tjekke rejsekravene og retningslinjerne for din destination på vores interaktive kortog på hjemmesiden for landets regering eller ambassade. Ved rejser til Finland kan du finde en detaljeret oversigt her. Ved indenrigsrejser inden for Finland kan du finde nyttige oplysninger her

Coronatest

Nogle lande kræver en negativ coronatest, før du kan gå om bord på flyet. Vi vil gerne sikre dig nem og billig adgang til teststederne. Se mere her.

Opdater dine kontaktoplysninger

Vi kontakter dig personligt via SMS og/eller e-mail, hvis der er ændringer i din flyrejse. Gå til Administrer booking, og kontrollér, at vi har dine opdaterede kontaktoplysninger.

Check-in online og forhåndskontrol af coronacertifikater

Vi anbefaler, at duchecker ind online eller via Finnair-appen for at spare tid og for at undgå køer i lufthavnen. Hvis der er forhåndskontrol af coronacertifikater til din destination, er det muligt at få dine certifikater kontrolleret på forhånd med vores digitale værktøj under online eller mobil check-in. Tjenesten er i øjeblikket tilgængelig, når du rejser fra Finland eller Sverige til udvalgte destinationer. Læs mere om, hvordan du bruger værktøjet til forhåndskontrol, og se også ofte stillede spørgsmål

Hvis du checker ind i forvejen, og du allerede har modtaget dit boardingkort, kan du gå direkte til bagageindleveringen eller til din boardinggate via sikkerhedskontrollen. Husk at udskrive dit bagagemærke ved check-in-automaten, før du afleverer din bagage ved selvbetjeningsskranken. Afhængigt af din destinations rejsekrav kontrollerer vi muligvis dine dokumenter relateret til coronavirus ved boardinggaten. 

Hvis du ikke kan se mulighederne for dit boardingkort efter check-in online eller via mobil, og forhåndskontrol af coronacertifikat ikke er mulig for din destination, skal du vise dine coronacertifikater ved lufthavnens check-in-skranke for at få dit boardingkort. Afsæt tilstrækkelig tid til denne ekstra kontrol. 

Pak let

Det er en god idé at pakke let, da bagagehåndtering kræver mere tid og kontakt i lufthavnen.

Ændring af tilladt mængde af håndbagage

Bemærk, at vi midlertidigt har ændret vores politik for håndbagage for at gøre boardingen nemmere. På Business Class må du medbringe to stykker håndbagage om bord samt en mindre personlig genstand. På Economy Class må alle kunder medbringe ét stykke håndbagage og en mindre personlig genstand. De tilladte nye mål for en håndbagagetaske er 55 x 40 x 23 cm og for en personlig genstand 40 x 30 x 15 cm.

Hav mundbind med

Fra den 25. april skal du ikke længere bære mundbind på Finnair-afgange, medmindre myndighederne på destinationen eller i oprindelseslandet kræver det. Du kan finde en liste over lande, der kræver mundbind, på siden Rejseopdateringer.   

På flyrejser, hvor mundbind er påkrævet, beder vi dig om at medbringe dine egne mundbind. Kontrollér kravene til de specifikke mundbindstyper på de lokale myndigheders websteder. Børn under syv år behøver normalt ikke at bære mundbind.

Hvis mundbind er påkrævet på din flyrejse, men du pga. sygdom er forhindret i at bære det, bedes du udfylde denne formular online for at sende os en lægeerklæring (enten som free-form-lægeerklæring eller som MEDIF-formular med helbredsoplysninger) senest 72 timer før din flyrejse.

Ankom tidligt i lufthavnen

Vi anbefaler, at du ankommer til lufthavnen senest 2 timer før afgang. Ved afgange til USA beder vi dig om at være i lufthavnen 3 timer før afgang. På grund af pandemien har vi ekstra kontrol af rejsedokumenter og andre ændringer i vores lufthavnstjenester. Vi råder dig til at afsætte ekstra tid til disse – også når du rejser på en indenrigsafgang i Finland. 

Det primære afgangsområde for Finnair-kunder er Helsinki lufthavns helt nye terminal 2. Det er nemt at komme til lufthavnen med tog, bus eller taxa, da alle stoppestederne ligger i nærheden af indgangen til terminal 2.

Forudbestilte måltider og shopping

På europæiske fly kan du forudbestille et velsmagende måltid eller en lækker sandwich afhængigt af din rute. Se udvalget her. Fra den 1. december er forudbestilt shopping igen mulig med et nyt udvalg. Læs mere om forudbestilt shopping.

Bliv hjemme, hvis du føler dig utilpas

Bemærk, at alle med symptomer på infektion med coronavirus (covid-19) vil blive nægtet boarding. Se vores fleksible politik for ændring af billet her.

Terminal information

Terminal changes at airports are currently possible. We recommend checking the terminal information from the airport’s website.

Keep distance

For your safety, please keep distance from other customers at all times. At Helsinki Airport, floor stickers will help you. You can see the health and hygiene plan for airports in Finland on Finavia’s website.

Wearing a mask

You are not required to wear a mask at the airports in Finland as of 21 April 2022. The policies for other airports may vary, so please check the local requirements and airport websites before your travel.

Disinfection

Help yourself with a hand sanitiser that is available both at check-in and at the gate area.

Favour self-service

We have changed our airport services to reduce direct contact between our customers and the ground crew and ask you to favour self-service channels whenever possible. When visiting our check-in desk, please show your travel documents to our check-in agent instead of handing them over. Our crew will continue to assist you at the check-in kiosks but without touching the screens. If you printed your bag tag from a kiosk, we kindly ask you to attach the tag to your bag yourself.

Priority services

Priority Security at Helsinki Airport is open daily 4.30 a.m.–8 p.m. Please note that the availability of Priority Security service may be different at other airports. Check your boarding pass to find out when the Priority Security service is available for you at other airports in addition to Helsinki Airport.

Security control

In the security control, please remove tablets, laptops, power banks and other devices containing batteries out of your bag for x-ray scanning. Learn about Finavia’s hygiene measures at Helsinki Airport here.

Prefer card payments

Please note that cash payments are currently not possible at Finnair airport service points.

Lounge services

Our Finnair Business Lounge in the non-Schengen area at Helsinki Airport is open from 6 a.m. to 12 p.m. every day.

Our Finnair Lounge in the Schengen area is open from 5:30 a.m. to 11:30 p.m. every day. The lounge entrance is located by Gate 22.

Our Finnair Platinum Wing in the non-Schengen area will open once again from 1 June with limited opening hours from 11:30 a.m. to 6 p.m. daily. 

New boarding order

To minimize unnecessary contacts and movement in the cabin, we start the boarding from the rear end of the aircraft. Priority boarding is available for our Business Class customers on all flights.

Extra checks

Depending on your destination, we may have extra travel document checks or temperature screening required by the destination authorities when boarding. Please note also that anyone with symptoms of a respiratory infection will be denied boarding.

Keep distance

For your safety, please keep distance from other customers at all times. Our crew reviews seating at the gate and customers are seated far away from each other whenever possible. Families can, of course, sit together. At Helsinki Airport, in bus transportation, we carry fewer customers in each bus than usually to help you to keep the distance.

Wearing a mask

Wearing a mask during boarding is no longer mandatory at airports in Finland. Requirements at other airports may vary.

As of 25 April, you are no longer required to wear a mask on Finnair flights unless it is required by the authorities in your destination or origin country. You can find a list of countries requiring masks on the Travel updates page.

Wearing a mask

As of 25 April, you are no longer required to wear a mask on Finnair flights, unless it is required by the authorities in your destination or origin country. You can find a list of countries requiring masks on the Travel updates page. On flights where masks are mandatory, you are allowed to remove the mask for eating and drinking. Children under the age of 7 are usually not required to wear a mask. Check tips for wearing a mask comfortably here

Carry-on baggage

We encourage you to store your carry-on baggage under the seat in front of you so that you don’t have to stand up during the flight to get items from the overhead lockers.

Cleanliness

We clean our aircraft at every “turn” when the aircraft is on the ground. We also provide you with a Kyrö hand sanitiser onboard.

Meal service

We have refreshed our in-flight meal and drink service on our flights. See here what we serve on our flights. Nordic Kitchen Onboard menu is available on our flights. If you would like to enjoy a fresh sandwich or a meal on board, please see our pre-order selection.

Movement in the cabin

Please avoid unnecessary movement in the cabin. If you need to move around for medical reasons, it’s of course permitted. Toilet visits are naturally allowed, but we ask you not to queue on the aisle.

Shopping onboard

From 1 December 2021 onward, you can shop our handpicked in-flight products on board. We have chosen some 17 best-selling products to be available for in-flight trolley sales on all our long-haul flights, flights to/from non-EU countries and the Canary Islands. It is also good to know that cash payments are not possible during the flight. Read more about in-flight shopping.

Check transit restrictions

Transit restrictions apply in some countries, so make sure to check the rules for your transit country beforehand. Use our travel requirements map or read more about transferring to a connecting flight in Finland here.

Reserve extra time

It is a good idea to reserve some extra time to proceed to the gate of your connecting flight. You can check the departure gate for your next flight through airport monitors. At Helsinki Airport all flights depart from the same terminal building.

Prepare for extra border controls

Depending on your origin and destination countries, please prepare for extra border controls at the airport when transferring to your connecting flight.

Deboard in groups

Exiting the aircraft will happen in a new order in smaller groups.

Entry requirements

Pay attention to the authorities’ entry requirements and recommendations in your destination. In some countries, for example, temperature screening is possible upon arrival, and you may be required to use a mask in public areas.

Arriving in Finland and Helsinki Airport

You are no longer required to wear a mask at airports in Finland.

Please read our travel update about travelling to Finland. Finavia’s instructions for Helsinki Airport are here.

Please sign in to FINENTRY service to get personalized guidance for entry to Finland and also to smoothen the arrival to the country.

Responsible travel

We can together make travelling safer by acting responsibly while travelling and during the time in the destination. See more tips for responsible travel here.

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