The Finnish Aviation Union (IAU) has announced industrial action affecting ground operations at Helsinki Airport on 11, 17 and 19 June 2025. We currently expect the most significant impact on 17 and 19 June. We do not yet know which flights may be cancelled, and no cancellations have been confirmed at this stage. If your flight is cancelled, we will contact you personally via SMS and/or email.

Current status

• 11 June: The effects on this day’s flights are minor. The cancellations will be confirmed and communicated directly to affected customers 2 days before the flight, on Monday 9 June 2025.

• 17 June: Unfortunately, the effects on this day will be significant. The cancellations will be confirmed and communicated directly to affected customers 2 days before the flight, on Sunday 15 June 2025.

• 19 June: Unfortunately, the effects on this day will be significant. The cancellations will be confirmed and communicated directly to affected customers 2 days before the flight, on Tuesday 17 June 2025.

We will update any new information on this page. We are very sorry for the uncertainty and harm this situation may cause you, and we will do our best to minimise the impact on your journey.

How do I know if my flight is disrupted?

If there are changes to your journey, we will contact you personally via SMS and/or email. Please go to Manage booking and check that we have your current contact information. You can find your flight details in Manage booking and Finnair app.

Your options if you are travelling on 11, 17 and 19 June 2025

• If you wish, you can change your travel date flexibly up to the day of departure by contacting our customer service.You can postpone your journey to start no later than 31 August 2025 at no extra cost. 

• If your ticket type allows, you may also postpone your journey according to your ticket rules through the Manage Booking. Please note that you can postpone your journey to start no later than 31 August 2025 at no extra cost. When making changes via Manage Booking all applicable ticket change fees and fare differences must be covered upfront. You can submit a claim for the costs afterward. Currently our claim service is experiencing delays due to high demand, which may result in longer processing times than usual. 

• For tickets purchased through other service providers than Finnair, such as a travel agency, please contact the ticket issuer directly.  

Please note that our customer service is congested at the moment. Thank you for your patience. You can see your passenger rights here. 

Frequently asked questions 

Q: What is the reason for the industrial action?  

A: The IAU trade union has announced work stoppages at Helsinki Airport on 11 June, 17 June and 19 June 2025. The industrial action will affect customer service, aircraft maintenance, baggage handling, cargo, ground handling operations and catering services at Helsinki Airport.  

Q: Is Finnair staff part of the industrial action?  

A: Yes, the majority of Finnair’s ground staff, as well as outsourced ground handling providers, are members of the IAU trade union and are therefore participating in the work stoppage as well.  

Q: Why is Finnair not publishing the cancelled flights earlier?  

A: Cancelling flights before industrial action is confirmed would not benefit our customers. The parties are continuously seeking a mutual agreement.  

Q: If the industrial action is confirmed and Finnair is forced to cancel multiple flights, why isn’t a complete list of all cancelled flights published online?  

A: As the situation may change during the cancellation process, it's challenging to keep the list fully accurate. Some flights during the days of the industrial actions may also be cancelled for other reasons, such as weather or technical issues, which may not appear on the list. This can make it difficult for customers to interpret.  

Q: How do I know if my flight is cancelled?  

A: We will contact you personally via SMS and/or email if your flight is cancelled. Please check from Manage booking that we have your current contact information. You can find your flights’ up-to-date details in Manage booking and Finnair app.  

Q: Can I make changes at Manage my Booking?  

A: Yes, if your ticket type allows changes. However, there are a few important things to note when using the Manage Booking system:  

• You may postpone your journey according to your ticket rules. To be eligible for a change at no extra cost, your new travel date must start no later than 31 August 2025. Changes to dates beyond this will be at your own expense.
• When making changes via Manage Booking, all applicable ticket change fees and fare differences must be paid upfront. You can then submit a claim for a possible refund afterward.

Currently our claim service is experiencing delays due to high demand, which may result in longer processing times than usual.

Q: Why do I need to pay first for the changes in Manage my booking?

A: Unfortunately, the Manage Booking system is not currently designed to handle this kind of exceptional situation, where a large number of customers are allowed to change their travel dates without extra cost. We are continuously developing the system, and we hope it will offer more flexible options for our customers in the future.