在日趋两极化的世界中，我们希望成为连接世界的积极力量，并增进人们和文化之间的了解。
责任感植根于我们北欧人的基因中。您的安全和福祉以及我们员工的安全是重中之重。无论在何种情况下，我们都肩负作为雇主的社会责任。
平等、多样性和不歧视是我们基本原则的组成部分，同时我们致力于提供无障碍服务。我们会竭尽所能不断改善您的体验，并确保符合所有相关的无障碍标准。我们用当地语言为客户提供服务，并在许多亚洲市场聘用当地员工。
我们希望成为社会上的正能量，并致力于在我们各个主要市场中，提供良好服务。我们鼓励大家和我们一起积极参与公益活动，比如您可以通过捐赠 Avios 等方式为公益事业做出贡献。我们向当地慈善组织捐赠未使用过的物品，例如旅行套装或多余的餐点。
Finnish consumers ranked Finnair as the most sustainable brand among the 8 airlines included in the Sustainable Brand Index 2022 survey. “Social responsibility is a key component of our sustainability work, and will only increase in importance in the future”, says Eveliina Huurre, SVP Sustainability at Finnair.
The joint challenges of coronavirus and climate change have brought the need for more sustainable travel into sharp focus. The travel industry has been hit hard by the pandemic and is now facing up to a world where consumers are looking to make smart choices about where they travel and how they can do so in a more sustainable way.
Economic sustainability is an often overlooked part of the sustainability work. As the pandemic has thrown airlines to an unprecedented economic crisis, it is becoming clear why this part of the triangle is equally important, and closely related to environmental and social sustainability.
On 27 September we celebrate the World Tourism Day, which reminds us of the importance of tourism as a means of livelihood. The tourism industry is one of the sectors that was hit particularly hard by the more than two-year long corona pandemic when customers were lost from both hotels and service companies.