환불 양식

Please note: 

• If you have already used your flight ticket or a travel extra but want to apply for compensation or give feedback, you can do it through the Feedback and claims page.
• If you have purchased Finnair Cancellation Cover and could not travel due to sickness, you can apply for a refund on the Finnair Cancellation Cover Claim page.
• If you are requesting a refund for an undelivered travel extra (for example, a selected seat or a meal), please use the refund form below. We handle your refund without service fee.
• Has Finnair cancelled or changed your flight due to disruptions? If you choose not to travel, you can use the self-service tool above to cancel and request a refund. If you are unable to complete the request using the tool, please use the refund form below instead.
• Are you requesting refunds only for travel extras or downgrades? Please use the refund form below.
• If you voluntarily cancelled your reservation, the terms and conditions of your ticket type apply. A €50 service fee per ticket (or equivalent in local currency) applies for cancellations of Classic, Light and Superlight ticket types when the refund is processed through this form. View more information about Finnair ticket types.

Please send your request only once, as duplicates will delay the handling of the applications. If you have inbound and outbound flights on the same ticket, you need to complete the refund form only once.

Have questions about your refund requests? Our chatbot Sisu is happy to help you with your questions. You can start a chat with Sisu at the bottom right corner of our website. 

If you have an already active refund request, you can check its status on our Refund status page.

Please note that we use your personal data for the purpose of handling your refund request. Kindly minimise sharing any additional personal information that is not mandatory for handling your refund request. See the Finnair privacy policy.

환불 결제 수단

항공권 구매에 사용한 것과 동일한 신용카드 계좌 또는 기타 결제 수단으로 환불이 이루어집니다. 환불 금액이 실제 환불 처리일이 아닌, 항공권이 발행된 날짜로 표시될 수 있다는 점 참고해 주세요.