Informations sur les vols
Finnair flights to/from Daxing and Nanjing will be cancelled until 29 March
Due to the recent suspension of group travel from China, our three weekly flights to Beijing Daxing International Airport and our two weekly flights to Nanjing will be cancelled until 29 March 2020. Kindly read more and find out how to proceed if your flights are cancelled.
Due to the recent suspension of group travel from China, and the number of cancellations this has led to certain of our Chinese routes, we will cancel our three weekly flights to Beijing Daxing International Airport and our two weekly flights to Nanjing until 29 March 2020. Cancellations are in force as of 5 February for Daxing and as of 8 February for Nanjing. We are sorry for the inconvenience this situation may cause you and do our best to minimise the effects to you.
We continue to operate daily to Beijing Capital Airport and to Shanghai, and twice a day to Hongkong, and to Guangzhou twice a week.
If you have a booking on any of the disrupted flights, we’ll contact you personally via SMS and/or e-mail. Please go to Manage booking or Finnair App and check that we have your current contact information so that we can reach you in a case of disruption.
You can choose from the following options if your flight is cancelled:
- You can change your flight date until 31 May 2020
- We do our best to re-route you to another Finnair destination in China. As the availability of alternative flights is limited, re-routing may take time. Thank you for your patience. After we’ve re-routed your journey, you can find your updated travel plan and other possible flight options via Manage booking. If you wish to make changes to your re-routing and choose a later date for your travel, if there is availability, please contact Finnair Customer Service or your travel agency.
- You can apply for a full refund for your unused flight ticket.
For further information, please contact our customer service. We are at your service also on Twitter @FinnairHelps, in our Facebook pages and via chat on finnair.com. We are sorry that our customer service may be congested.
You can check your passenger rights here.