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Customer Care
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Finnair Plus
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What are Finnair Plus points?
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Coronavirus & travelling
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Customer service
Contact and feedback
How can I subscribe or unsubscribe to Finnair Newsletter?
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How can I contact Finnair in China/France, etc.?
Claims & Compensation
How do I claim a ticket refund?
How do I give feedback/make a claim?
How do I apply for compensation for delayed or damaged baggage?
Why have I not received a refund yet?
I have paid for an extra baggage and finally I don’t need to bring any. Can I get a refund?
How long does it take to receive compensation?
How do I ask for a reimbursement of the amount paid for an advanced seat?
Lost property
What should I do if my baggage is lost or damaged?
Who do I contact if I have lost property at an airport or on board a Finnair flight?
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