Airport and flights - Frequently asked questions | Finnair

Frequently asked questions

Airport & Flights

At the airport

How do I proceed at the airport if I have done the check-in in advance with my computer or mobile phone?

From which terminal does my flight depart?

Is there a place where I can sleep at Helsinki Airport?

From which gate does my flight depart?

How long before the flight departure should I be at the airport?

Connecting flights

What happens if I miss the connection during the transfer?

I am changing planes at Helsinki Airport and I have only 40 minutes to transfer. Will I make the connecting flight?

How much time do I need to transfer at Helsinki Airport?

Delayed, cancelled and overbooked flights

What happens if my flight is cancelled or delayed?

My flight is overbooked. How do you decide who gets on the plane?

Finnair lounges

How can I buy a lounge access?

Can I bring my child to the lounge?

Do you have airport lounges?

Can I use the lounge in the non-Schengen area if my flight departs from the Schengen area?

Flight status

Is my flight leaving or arriving on time?

Missing a flight

What do I do if I miss my flight?

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