Frequently asked questions

How do I proceed at the airport if I have done the check-in in advance with my computer or mobile phone?

If you already have a boarding pass (e.g. a mobile boarding pass) and you have no baggage to check, you can proceed directly through security check to the departure gate. The departure gate can be checked from airport monitors.

If you don't have a boarding pass, you can get it from a self-service check-in kiosk or from Finnair's check-in desk.

If you have some baggage to check, please print a baggage tag (and a boarding pass if you don't already have one) at a self-service check-in kiosk and proceed to Bag Drop desk. At Helsinki, Oulu, Tampere and Turku airports there are also Self-service Bag Drops to make your way through the airport even faster. If there are no self-service check-in kiosks at your departure airport, please go to Finnair's check-in desk. The agent will print the boarding pass for you and take care of your baggage.

Location of self-service check-in kiosks

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