Frequently asked questions

Is there internet access onboard?

On-board internet connection is available on all our intercontinental flights and European flights flown with Airbus aircraft. The Nordic Sky portal, which can be accessed with passengers' own devices, gives all passengers access to Finnair.com and Finnair services such as destination information, customer care and pre-order shopping.

Full internet access can be purchased on board the flight or in advance via Manage booking. On intercontinental flights, Business Class passengers, Economy Comfort passengers and Finnair Plus Gold members can enjoy complimentary internet access for one hour straight any time during the flight. For Finnair Plus Platinum members the service is complimentary for the entire flight on intercontinental flights. On flights within Europe and the Middle East, Business Class passengers and Finnair Plus Platinum and Gold members can enjoy complimentary internet access for 30 minutes straight any time during the flight.

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