Why can’t I check in? | Finnair
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Why can’t I check in?

There may be several reasons why you can't check in at finnair.com or with your phone. For example:

 

  • There are more than 36 h to the departure (24 h for flights to the USA)
  • Your name and booking reference do not match your ticket
  • The flight is operated by some other airline than Finnair or Norra
  • Your ticket is not updated
  • You are travelling with a pet

The service is not available for flights departing from Dubrovnik, Split, Dalaman, Salzburg and Rimini.

For more information, please contact the Finnair Customer Service in Finland: +358 9 818 0800 or our local Customer service.

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