How do I cancel my booking?
Tickets can be cancelled by using the Manage booking service on the homepage.
Depending on the type of ticket you purchased, you may be eligible for a refund. Please check the conditions of the ticket type you've purchased from your booking confirmation.
You can claim a ticket refund by filling in a refund form. If you purchased the flight ticket or the additional service from another airline or from a travel agent, please contact them for the refund.