Frequently asked questions

Can I make a reservation by phone or chat?

Yes, you can book your flights by contacting our customer service by phone or chat.  

When making the reservation, please note that you will be sent a payment link via e-mail or text message, as per your choice. You can resend the payment link to another person if needed. Please note, that the link will be valid for 5 hours. 

The link allows you to pay your flights by credit cards accepted by Finnair (Visa, MasterCard, Eurocard, American Express, Diners Club).

Visa and MasterCard debit cards are also accepted in the following countries:
Finland, Denmark, Norway, Sweden, Estonia, Latvia, Lithuania, Poland, Spain, Czech Republic, Germany, Belgium, Switzerland, Australia, Italy, France and the United Kingdom.

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