I can’t change my travel dates myself or reach your customer service. Can I decide not to travel and apply for a refund later? | Finnair

I can’t change my travel dates myself or reach your customer service. Can I decide not to travel and apply for a refund later?

If your flight is cancelled, you can cancel your reservation and apply for a refund afterwards. In case your flight is operated, refund depends on the rules of the ticket you purchased.