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For 5–11-year-olds travelling alone, we take responsibility for the child for the duration of his or her flight, from the departure airport to the destination airport.
When travelling to and from the United States, an unaccompanied minor reservation is required for under 15-year-old children travelling alone.
The guidance service is also available for adolescents between 12 and 17 years of age travelling alone, but for them the service is not mandatory.
The unaccompanied minor service is available for flights marketed by Finnair (AY code on the ticket) and operated by Finnair or Norra.
International Finnair flights with a family member of at least 16 years of age, or with a guide of at least 18 years of age provided by the child’s legal guardian.
Under 5-year-old children
Children under 5 years of age are only allowed on Finnair flights within Finland when accompanied by a family member of at least 16 years of age, or with a guide of at least 18 years of age provided by the child’s legal guardian. On international flights, the accompanying person has to be at least 18 years old.
When booking your tickets, you must provide the contact information of the person who will see off and receive your child. Him or her will be required to show a valid ID at the airport when requested.
Fees for the unaccompanied minor service range from €40 to €120 per direction per child.
Minors may need to have specific travel documents on their journey.
A child with their own seat has the same baggage allowance as an adult in the same travel class. An infant’s is one max. 23-kg bag.
At the airport
We recommend that you arrive at the airport well in advance and use the check-in desk dedicated for special passengers. You will need to fill in our UM Handling Advice form.
The staff at the desk will give your child a neck bag and put into it all the documents he or she will need during the journey, such as the UM Handling Advice form, flight tickets, identification papers and visa.
Unaccompanied minors are normally allowed to board the aircraft first. Please stay at the airport until you are sure your child’s flight has departed. At Helsinki Airport it is possible to accompany the child all the way to the departure gate, provided that you have your passport with you. Please consult the check-in desk.
During the flight
On board the flight
Our cabin crew will keep an eye on your child and make sure they have everything they need throughout the flight to ensure his or her comfort and safety. On intercontinental flights your child will be able to enjoy our in-flight entertainment, which includes lots of movies and games for children.
Food on board
On intercontinental flights we serve a generous and tasty hot meal. On European flights over two hours long we serve your child a free snack from the on-board menu (not combos). Blueberry juice and water are served free of charge on all our flights.
After the flight
When the flight arrives, our ground staff will escort your child through the border control and the baggage claim area to the arrival hall. The staff may not speak your child’s language. Your child will only be released into the care of the person you have nominated in advance, and the identity of that person will be verified before your child is handed over.
If the flight is delayed, we will offer your child special attention and assistance. We will ensure that you will receive information on all changes. Your child will be under supervision at all times.
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
See which airports do not have Finnair online check-in and other information here.