I have requested wheelchair assistance. Do I need to book a seat in advance?

If you requested assistance to the gate (WCHR) or also in stairs (WCHS):

No. Selecting a seat in advance is voluntary and chargeable for Superlight, Light and Classic ticket types. You can choose a chargeable seat, once the wheelchair assistance is confirmed (you can track the status of your assistance request in Manage booking). Selecting a seat at the time of check-in is also possible for a fee. Online check-in opens 36 hours before departure. For flights to the USA, check-in opens 24 hours before departure.

If you have booked a Flex ticket type ticket, you can choose a Standard seat or Preferred seat free of charge in advance and at the time of check-in.

Kindly note that due to safety reasons, it is not possible to book a seat in the exit row if you have requested an assistance service.

If you requested to be assisted from the wheelchair to the aircraft (WCHC):

No, you don’t. When you request wheelchair assistance to or from your seat, we will arrange your seating in accordance with safety and assistance requirements. If you are travelling with an assistant, they will be seated next to you.

Please note that seats with extra legroom are still subject to an additional charge.