Our customer care is at your disposal – manage your booking, find the answers to frequently asked questions and contact us either online or by phone. We’re happy to help!
Customer care and contact information
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Select country or region to see more specific contact information:
Poland customer service and reservations
Phone: +48 22 100 3224
Open: Mon–Fri 9 a.m.–6 p.m
Please note that our customer service is closed on weekends and public holidays.
Customer Feedback and Claims
In the My Privacy service you can edit your cookie and direct marketing settings, and access and request data about your activity and history as our customer.
Delayed or damaged baggage
If your baggage doesn’t arrive on the same flight with you, please contact the Arrival Service desk in the arrivals hall where a delayed baggage report will be created.
You can inquire about property lost in Finnair aircrafts, Finnair premises or public areas at Helsinki Airport from Finland’s Found Property Service
Phone: +358 600 41 006 (from €1.98/min + local network charge)
Open: Mon–Fri 9 a.m.–5 p.m. Sat 9 a.m.–3 p.m.