Frequently asked questions

I have bought my ticket from a travel agent. Can you help me with changes or cancellation?

Please contact your travel agent/travel website directly. The travel agent/travel website that made your booking is the "owner" of your reservation and is responsible for helping you, as part of your contract with them. We might not even have access to all the information in the reservation.

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Related questions

Why can’t I make changes to my reservation through Manage booking?

Can I change my booking and how much does it cost?

How do I cancel my booking?

Can I change my travel dates more than once?

I have an infant in my reservation. How can I change my travel dates, if my child is not an infant on my new travel date anymore?

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