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Welcome onboard Finnair – our Virtual Flight AY0533 to Rovaniemi will soon board
Here’s our flight schedule – sit back and relax, we’re soon boarding!
Check your flight details and log in with the personal code provided in your boarding pass. In case you encounter any technical issues, please first see the FAQ below.
- For the best audio experience, we recommend using headphones
- Set your browser to full screen mode
- Make sure to close all other open windows of your browser and also your email
- When using VR headsets, make sure to have the Google Cardboard app downloaded
Our Virtual Flight can be streamed from mobile or desktop view. For a full VR experience, you may use Google Cardboard or other lens that can have a phone inserted into them. Simply make sure you have downloaded the Google Cardboard app for iOS or Android, depending on your phone.
Issue: Video doesn’t load.
Try refreshing the site. Log in again with your code.
Issue: My audio doesn’t work.
The audio is in English only. Check your audio settings from your device setups. You will get the best audio experience with headphones.
Issue: My video is lagging.
Check your internet connection before the virtual flight begins streaming. Here are some options for testing your internet connection: https://elisa.fi/nopeustesti/, https://www.dna.fi/nopeustesti, https://www.telia.fi/kauppa/kodin-netti/tee-nopeustesti or fast.com. If your connection cannot be improved, choose lower resolution format. Make sure to close all other open windows of your browser and also your email.
Issue: The VR experience doesn’t work on my device.
Our virtual flight can be streamed from mobile or desktop. Users can use Google Cardboard or other lens that have a phone inserted into them. Download the Google Cardboard app for iOS or Android, depending on your phone. When you are in the web platform that hosts the experience, choose "VR lens” icon. This will take you to the Google Cardboard app, which will communicate with the web browser to provide the VR experience to the user.
Issue: Browser is asking for permission for functionality.
Accept all required permissions to ensure smooth user experience.
In case you need further assistance, please contact +358 10 804 042