To change your travel dates, please go to Manage booking. If you would like to change your travel date on a cancelled flight, please contact our customer service. If your flight has been cancelled due to the coronavirus-situation and you wish to request for refund of the unused part of your ticket, you can do it by filling in this form.
For further information, you contact our customer service. We are at your service also on Twitter @FinnairHelps, in our Facebook pages and via chat on finnair.com.
We are sorry that our customer service is currently congested.
Thank you for sharing your thoughts about our services. It is valuable to us in developing our services further.
Please note that we are unable to respond to questions about your current or upcoming travel via this feedback form. If you have any questions related to your reservation, ticket changes or refund requests, please see our FAQ or contact your nearest Finnair office.
If you are applying for a refund on an unused ticket, please fill in the refund application.
Are you a Finnair Plus member or a Corporate Account holder?
Please use the Login button at the top right corner of the page to get your personal details automatically filled in this form.