Finnair Plus | Finnair Latvia

Frequently asked questions

Finnair Plus

Earning and using points

I bought something from a Finnair Plus partner but I didn’t have my membership number with me – can I still claim my points?

Is it possible to get my points back after I’ve transferred them to another member?

What is the difference between tier points and award points?

Is there a limit to transferring points?

I requested an upgrade with my Finnair Plus points, but the upgrade has not been confirmed. When will I get confirmation if the upgrade has been successful?

If I buy flight tickets on the Finnair website, do I get Finnair Plus points even from flights that are not operated by Finnair?

When do my award points expire?

Where can I check how many Finnair Plus points I need in order to book award flights?

How can I make a reservation using my Finnair Plus points?

I paid for the entire reservation for my family. Can I earn points from all of their flights to my Finnair Plus account?

How can I claim missing points?

I have upgraded my flight to Business Class with Finnair Plus points. If I change the flight, will the upgrade be transferred to my new flight automatically?

How can I check how many Finnair Plus points I earn for my flight?

Can I pay the change fee with Finnair Plus points?

Can I use my points for Finnair Plus partners’ services?

Can I transfer points to someone else?

Can I use Finnair Plus points to pay for my extra bags?

Can I buy Award Points?

Can I use Finnair Plus points or a gift voucher to pay for extra baggage or a seat?

Finnair Plus membership

Which airlines are members of oneworld?

I ordered a new Finnair Plus password, but I didn’t receive a confirmation email or SMS. What can I do?

Where can I find information about current and upcoming benefits?

My contact details have changed, how can I update them?

My friend got an interesting e-mail from Finnair about a sport event – why didn't I get one?

How can I join Finnair Plus?

I’ve lost my Finnair Plus card – What should I do?

Finnair Plus card is now in digital form. What should I do if I don’t have a smartphone to check the digital card from the Finnair app?

How can I add my Finnair Plus number to my existing reservation?

As Finnair Plus Platinum/Gold/Silver member, can I take one bag free of charge when travelling with a Light ticket?

Can I open a Finnair Plus account for my business or family?

How do I find out my Finnair Plus point balance?

How do I qualify for the next Finnair Plus tier?

Family&Friends

What are travel goals?

Who can join a Family&Friends group?

Where can I see my Family&Friends group’s point overview?

What is Finnair Plus Family&Friends?

How can I join Finnair Plus Family&Friends?

What are the admin’s privileges – who can control the group?

How many members can a Family&Friends group have?

How do I know if I am a member in a Family&Friends group?

How do I use my Family&Friends award points?

What are the benefits of a Finnair Plus Family&Friends group?

Can anyone else remove me from the Family&Friends group?

Can I transfer points to members outside my Family&Friends group?

How can I create a Family&Friends group?

Can I join multiple Family&Friends groups?

Can I remove myself from a Family&Friends group?

Can I delete my Family&Friends group?

Can I transfer award points to anyone in the Family&Friends group?

How can I invite members to my Family&Friends group?

Can I transfer tier points to members of my Family&Friends group?

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