I tried to join Finnair Plus but didn’t get the verification email. What should I do? | Finnair United Kingdom
Frequently asked questions

I tried to join Finnair Plus but didn’t get the verification email. What should I do?

We ask new members to verify their emails when they join the Finnair Plus program. Here’s what you can do if you didn’t receive the verification email:

  1. Check your spam folder. Sometimes our emails may be mistaken as spam.
  2. Request a new verification email. The sign-up form has an option to resend the email.
  3. Try joining Finnair Plus again. A typo in your email address is the most likely reason for not receiving the verification email. (If you still have the sign-up form open, you can check if your email address is correct.) When filling in your details again, it’s good to double-check that everything is correct.
  4. If the problem persists, please contact our customer care.
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