Frequently asked questions

Melbourne route

Can I bring a wheelchair, walking stick or other mobility aid on my flight to Melbourne?

Can I fly with a pet from Helsinki to Melbourne?

Can a child fly alone between Helsinki and Melbourne?

What happens if my Finnair flight to or from Melbourne is delayed or cancelled?

Can I visit a lounge during the stop in Bangkok on my Melbourne flight?

Will I have the same seat for both flights when travelling between Helsinki and Melbourne?

Do I need a transit visa for Bangkok on my Melbourne flight?

I forgot something on the aircraft during the stop in Bangkok on my Melbourne flight. What should I do?

What travel documents do I need when flying to Australia, and when will they be checked?

I lost my printed boarding pass during the technical stop in Bangkok. What should I do?

Will I receive separate boarding passes when travelling between Helsinki and Melbourne via Bangkok?

How long is the stop in Bangkok on flights between Helsinki and Melbourne?

Do I need to go through security in Bangkok when travelling between Helsinki and Melbourne?

Do I need to leave the aircraft during the stop in Bangkok on my Melbourne flight?

What do I need to do during the technical stop in Bangkok on my flight to/from Melbourne?

Is the flight between Helsinki and Melbourne direct?

How do I check in for my Finnair flight to/from Melbourne?

Do I need to collect my checked bags at Bangkok when flying to/from Melbourne?

Can I bring liquids on a flight from Bangkok to Melbourne?

Can I bring food into Australia?

Can I bring duty-free purchases on flights from Bangkok to Melbourne?

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