Finnair Plus help and support | Finnair China

We are happy to help you in all Finnair Plus related matters.

Frequently asked questions

See answers to some of the most frequently asked questions about the Finnair Plus program.

Travel class upgrades for members

Want to upgrade your travel class with your Avios or upgrade benefits? Find out more about our upgrade options and make the most of your membership!

Claim missing Avios

If you forgot to show your Finnair Plus number when flying with us or when using our partners’ services, you may still be able to collect Avios on them afterwards.

With the form below you can contact Finnair Plus

  • to update your Finnair Plus profile information
  • if you have issues with your Finnair Plus username or password

We have also gathered information for you on how to upgrade your travel class with Finnair Plus points or what to do if you are missing points from Finnair or Finnair's partner airlines' flights.

Regarding ticket price inquiries, cancelling or changing your reservation, baggage and our special services, see our Frequently Asked Questions.

If you wish to use your rights as a data subject according to the GDPR, you may make a request in Finnair’s privacy service.

Navigated to page: Finnair Plus help and support