Why can’t I check in? | Finnair Russia
Frequently asked questions

Why can’t I check in?

There may be several reasons why you can't check in at Finnair.com or with your phone. For example:

  • There are more than 36 h to the departure (24 h for flights to the USA)
  • Your name and booking reference do not match your ticket
  • The flight is operated by some other airline than Finnair or Norra
  • Your ticket is not updated
  • You are travelling with a pet

The service is not available for flights departing from Dubrovnik, Split, Dalaman, Salzburg and Rimini.

For more information, please contact our customer service. The easiest and fastest way to contact us is via chat.

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