Frequently asked questions

Is there a ticket office at Helsinki Airport?

No, Finnair doesn’t have a ticket office at Helsinki Airport.

If you need urgent assistance related to same-day departures, please contact the Finnair transfer desks near gate 29 on the Schengen side or the Aukio area on the non-Schengen side.

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Related questions

I need an invoice of my ticket. What should I do?

What to do when I need a duplicate e-ticket receipt?

How do I get my ticket?

What is the difference between Superlight, Light, Classic and Flex tickets?

Until when can I make changes or cancel my flight with a Flex ticket?

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