Finnair

- Back
  Help and contacts
  Contact and request forms
- Frequently asked questions

United Kingdom- en

oneworld member airlines and benefits

Destinations: Finland; Africa; Americas; Asia-Pacific; Europe; Middle East

Your route to northern magic

Flight offers

Business Class flight offers

Route timetables

Travel requirements for your trip

Blue Wings stories

Multi-city bookings

Baggage: Checked baggage; Carry-on baggage; Sports equipment and other special baggage; Extra baggage fees; Restricted items; Lost, delayed or damaged baggage; Baggage between airlines

Seats: Seats on long-haul flights; Seats on short-haul flights

Upgrade

Travel extras for your trip: Priority services

Finnair Cancellation Cover

Nordic Kitchen: meals and beverages: Long-haul meals; Business Class menus on long-haul flights; Short-haul meals; Pre-order meals; Special diets and food allergies

Travelling with children: Before your flight; At the airport; During the flight

Travelling with pets

Special assistance and health: Travelling with medical conditions and accessibility needs; Special assistance; Wheelchairs, other mobility aids and medical devices; Assistance dogs; Travelling while pregnant; Children travelling alone and young travellers

Travel documents: Travel documents to the USA, UK, Canada and Australia; Travel requirements for your trip

Sustainable travel: Join us in reducing CO2 emissions; Climate targets backed by science; Decreasing consumption

Check-in for Finnair flights: Check-in in advance; Check-in at the airport; Bag Drop

Travelling at Helsinki Airport: Transport to and from the airport; Connecting flights; Security check; Finnair Lounges at Helsinki Airport; Lounges around the world

Finnair travel classes: Finnair ticket types; Finnair Business Class; Finnair Premium Economy; Finnair Economy Class; Upgrade your travel class

Finnair cabins: Embraer cabin; Long-haul cabin

In-flight entertainment and Wi-Fi: In-flight entertainment; Wi-Fi

Flight information: Travel updates; Archived travel information; Timetables; In case of disruption; How to change your flights; Finnair fleet

Shopping with Finnair

Travel extras at the destination: Hotels; Car rental; Airport transfers

Help and contacts: Contact and request forms

Frequently asked questions

Welcome to Finnair Plus: A new era for Finnair Plus; Finnair Plus rules

Membership tiers and benefits: Finnair Plus Basic; Finnair Plus Silver; Finnair Plus Gold; Finnair Plus Platinum; Finnair Plus Platinum Lumo; Finnair Plus Lifetime; Finnair Plus Junior

Collect and use Avios: What are Avios and tier points?; Collect Avios and tier points from flights; Collect Avios from partner services; Use Avios on Finnair award flights; Use Avios on award flights with partners; Use Avios on travel class upgrade; Use Avios on Finnair Plus partners

Buy, exchange or transfer Avios: Transfer Avios between Finnair and British Airways; Subscribe to Avios

Finnair Plus help and support: Frequently asked questions; Travel class upgrades for members; Claim missing Avios; Forgotten password

Finnair for Business: PrioFlex; Download VAT receipt; Contact us

Join Finnair for Business

Frequently asked questions: Finnair for Business; Admins and travel bookers; Travellers

Corporate portal hero image

User information

Customer support

Contact us
Manage booking
Contact forms
Frequently asked questions
Give feedback
Payment methods

Travel extras

Travel extras for your trip
Hotels
Car rentals
Airport transfers

Other sites

Finnair Shop
Finnair Cargo
Finnair Easy for travel agents
Finnair Group
Vacant positions
Corporate responsibility

Follow us

Newsletter and personalised advertising
Mobile application
Blue Wings stories
Facebook
Instagram
X (Twitter)
YouTube

Terms and policies

Browser compatibility
Accessibility of Finnair digital services
Terms of use
Privacy policy
Cookie policy
Set your cookie preferences
Conditions of carriage and notices

© Finnair 2025. Finnair.com is a Finnish retail shop. The Finnish Act on Payment Services applies to purchases from this site.