Why can’t I check in?

There may be several reasons why you can't check in at finnair.com or with your phone. For example:

• There are more than 36 h to the departure (24 h for flights to the USA)
• Your name and booking reference do not match your ticket
• The flight is operated by some other airline than Finnair or Norra
• Your ticket is not updated
• You are travelling with a pet

The service is not available for flights departing from Dubrovnik, Split, Dalaman, Salzburg and Rimini.

For more information, please contact the Finnair Customer Service in Finland: +358 9 818 0800 or our local Customer service.