What's included in your ticket type
We believe transparency is essential for supporting you in picking the right ticket for your needs and, as a result, ensuring you have the best possible travel experience with us. Below you can check what's included in each ticket type and what travel extras can be purchased to further tailor your journey. The following is valid for tickets bought on or after 15 June 2021.
Not sure which ticket you booked or simply want to double-check? If you booked through Finnair's website, app or customer service, your ticket type is written in your booking confirmation email. If you booked through a travel agency, check your ticket type from booking confirmation or directly from the travel agency.
Booking changes
We updated our ticket change policy to allow more flexible changes for all ticket types during coronavirus.
| Change of travel dates or flights | Name change | Refund of cancelled or unused ticket* | Business Class upgrade |
|---|
Economy Light | Temporarily possible with the updated rules | No | No | For money or points |
|---|
Economy Classic | Yes | For a fee | No** | For money or points |
|---|
Economy Flex | Yes | For a fee | Yes | For money or points |
|---|
Premium Economy Light | Temporarily possible with the updated rules | No | No | For money or points |
|---|
Premium Economy Classic | Yes | For a fee | No** | For money or points |
|---|
Premium Economy Flex | Yes | For a fee | Yes | For money or points |
|---|
Business Light | Temporarily possible with the updated rules | No | No | – |
|---|
Business Classic | Yes | For a fee | No** | – |
|---|
Business Flex | Yes | For a fee | Yes | – |
|---|
*Refund rules differ in the case of flight disruptions. Read more about applying for a refund here.
**Flights from Japan: refund is allowed for a fee.
For some ticket types or partner flights, the services included in the ticket may be different. You see them when making your booking and in the booking confirmation.
Baggage
| Carry-on baggage | Personal carry-on item | Checked baggage* | Priority baggage |
|---|
Economy Light | 1 pc (8kg) | Yes | Can be purchased | No |
|---|
Economy Classic | 1 pc (8kg) | Yes | 1 pc (23kg) | No |
|---|
Economy Flex | 1 pc (8kg) | Yes | 1 pc (23kg) | No |
|---|
Premium Economy Light | 1 pc (8kg) | Yes | Can be purchased | No |
|---|
Premium Economy Classic | 1 pc (8kg) | Yes | 1 pc (23kg) | No |
|---|
Premium Economy Flex | 1 pc (8kg) | Yes | 1 pc (23kg) | No |
|---|
Business Light | 2 pc (10kg in total) | Yes | Can be purchased | No |
|---|
Business Classic | 2 pc (10kg in total) | Yes | 2 pc (32kg each) | Yes |
|---|
Business Flex | 2 pc (10kg in total) | Yes | 2 pc (32kg each) | Yes |
|---|
*Flights to or from Japan: 2 pc (23kg each) in Economy Class and Premium Economy and 3 pc (32kg each) in Business Class (excl. Light ticket types). Flights to or from North America: 2 pc (23kg each) in Premium Economy (excl. Light ticket type).
For some ticket types or partner flights, the services included in the ticket may be different. You see them when making your booking and in the booking confirmation.
Advance seat selection
| Standard or Preferred | Other seat types |
|---|
Economy Light | Can be purchased | Can be purchased |
|---|
Economy Classic | Can be purchased | Can be purchased |
|---|
Economy Flex | Yes | Can be purchased |
|---|
Premium Economy Light | Can be purchased | – |
|---|
Premium Economy Classic | Can be purchased | – |
|---|
Premium Economy Flex | Yes | – |
|---|
Business Light | Can be purchased* | – |
|---|
Business Classic | Can be purchased* | – |
|---|
Business Flex | Yes | – |
|---|
*Flights from Japan: advance seat selection in Business Class is free of charge.
Airport services
| Priority check-in | Priority security | Lounge access | Priority boarding |
|---|
Economy Light | No | No | Can be purchased | No |
|---|
Economy Classic | No | No | Can be purchased | No |
|---|
Economy Flex | No | No | Can be purchased | No |
|---|
Premium Economy Light | No | No | Can be purchased | No |
|---|
Premium Economy Classic | No | No | Can be purchased | No |
|---|
Premium Economy Flex | No | No | Can be purchased | No |
|---|
Business Light | No | No | Can be purchased | No |
|---|
Business Classic | Yes | Yes | Yes | Yes |
|---|
Business Flex | Yes | Yes | Yes | Yes |
|---|
Onboard services
Aside from meals on short-haul flights and internet access, everyone within the same travel class of the aircraft enjoys the same top-class onboard service.
| Meals and beverages on short-haul flights* | Meals and beverages on long-haul flights* | Internet access |
|---|
Economy Light | Can be purchased | Yes | Can be purchased |
|---|
Economy Classic | Can be purchased | Yes | Can be purchased |
|---|
Economy Flex | Can be purchased | Yes | Can be purchased |
|---|
Premium Economy Light | – | Yes | Can be purchased |
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Premium Economy Classic | – | Yes | Can be purchased |
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Premium Economy Flex | – | Yes | Can be purchased |
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Business Light | Yes | Yes | Can be purchased |
|---|
Business Classic | Yes | Yes | Short-haul: 30 minutes Browse package Long-haul: 1 hour |
|---|
Business Flex | Yes | Yes | Short-haul: 30 minutes Browse package Long-haul: 1 hour |
|---|
*The menus vary between travel classes and routes. Juice and water are complimentary for all on both short-haul and long-haul flights.
Short-haul flights refer to our routes within Europe and the Middle East, and long-haul flights mean flights to or from Asia and North America.
Finnair Plus
In addition to what's included in the ticket type, you may also have benefits based on your Finnair Plus tier.
| Award and tier points multiplier |
|---|
Economy Light | 50% |
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Economy Classic | 100% |
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Economy Flex | 150% |
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Premium Economy Light | 100% |
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Premium Economy Classic | 150% |
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Premium Economy Flex | 200% |
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Business Light | 150% |
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Business Classic | 200% |
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Business Flex | 250% |
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Did you buy your ticket before 31 March 2020 and have a ticket type that's not listed above? See more information here.
