Customer care and contact information

Phone: +61 (0)288 803 290

Fax: +61 2 9251 9622

Open: Mon-Fri 9 a.m.-5 p.m. Sydney time.

Address:

Suite 2803, Level 28, Australia Square, 
264 George St, Sydney NSW 2000, Australia

Address:

SL/403, 
01053 FINNAIR, 
FINLAND

In the My Privacy service you can edit your cookie and direct marketing settings, and access and request data about your activity and history as our customer.

If your baggage doesn’t arrive on the same flight with you, please contact the Arrival Service desk in the arrivals hall where a delayed baggage report will be created.

You can inquire about property lost in Finnair aircrafts, Finnair premises or public areas at Helsinki Airport from Finland’s Found Property Service

Phone: +358 600 41 006 (from €1.98/min + local network charge)

Open: 24h

Address:
Lentäjäntie 1 
01530 Vantaa

Open: Mon–Fri 9 a.m.–5 p.m. Sat 9 a.m.–3 p.m.