How do I cancel my booking?

Our chatbot Sisu is happy to help you with cancelling bookings. Chat with Sisu to cancel your booking easily, quickly and at your own convenience.

Depending on the type of ticket you purchased, you may be eligible for a refund. Please check the conditions of the ticket type you've purchased from your booking confirmation.

You can claim a ticket refund by filling in a refund form. If you purchased the flight ticket or the additional service from another airline or a travel agent, please contact them for a refund.