I have requested wheelchair assistance. Do I need to book a seat in advance?
Advance seating is chargeable in economy class. You can choose a chargeable seat, once the wheelchair assistance is confirmed. Seating is free of charge (standard seats) at the time of check-in. Online check-in opens 36h before departure. For flights to the USA, check-in opens 24 hours before departure.
Kindly note that it is not possible to book an exit seat, if you have requested an assistance service.
If you have requested wheelchair assistance to/from the seat, we will seat you on a window seat due safety reasons. Seating is free of charge for you and one assistant. Please note that seats with more legspace, e.g. Economy Comfort, are still chargeable in this case.