Do I need to pay extra when I change my travel dates?
It depends on your ticket type. The Flex and Classic tickets include the option to change travel dates. See what's included in different tickets on our Ticket types page.
Our exceptionally flexible booking policy was valid until 31 May 2022, so if you booked by that date, you can change your travel dates once without a change fee after 31 May – no matter which ticket type you hold. Normal ticket rules apply for new bookings made from 1 June 2022 onwards.
However, please note that you need to pay the difference between the original and new fare if your ticket is no longer available at its initial price. If your new ticket is at a lower price than the original one, we cannot refund the difference. This applies to all voluntary changes in travel dates.
You can easily change flights yourself in the Manage booking self-service.