With this form, you can tell us about special attention you might need when travelling if you have a handicap or illness, for example. You can also inform us about the details of your medical device using this form.
Please contact us 48 hours prior to your flight departure at the latest to enable us to anticipate the resources needed. Please note that we must be informed of illnesses requiring medical clearance and medical equipment 48 hours before departure at the latest. We will contact you as soon as possible. We will not respond to other inquiries via this form. If you have requested wheelchair-related services or are travelling with an assistance or service dog, you can check the status of your request in Manage booking.
By submitting this form, you give us your consent to process your medical data to handle and complete your service request. The consent also applies to our partners, if necessary.
Please note: if you have several flights in the same flight reservation, you only need to fill in this form once.