Travelling with medical devices

You may bring necessary medical devices, such as a CPAP machine or other breathing assistance device, into the cabin in addition to your regular carry-on allowance. This extra allowance is only for essential medical devices, not for extra baggage.

CPAP machine

If you need to use your CPAP machine during the flight, please inform us through the special assistance form at least 48 hours before your flight departure. Otherwise, no advance notice is needed.

Personal oxygen concentrator (POC)

If you use a personal oxygen concentrator (POC), we need a medical clearance on a MEDIF form at least 48 hours before your flight departure. See additional information about the MEDIF form.

Other breathing assistance devices

If you use another breathing assistance device, such as a respirator or BiPAP, please inform us through the special assistance form at least 48 hours before your flight departure. We may also need a medical clearance on a MEDIF form.

Other medical devices

If you need to use any other device during the flight, please inform us through the special assistance form at least 48 hours before your flight departure. Otherwise, no advance notice is needed.

Medical oxygen

If you need to carry gaseous medical oxygen or air cylinders, please inform us through the special assistance form at least 48 hours before your flight departure. 

We may need a medical clearance on a MEDIF form. Each cylinder and its content must not exceed 5 kg in weight. Cylinders, valves and regulators, where fitted, must be protected from damage. 

Liquid oxygen systems are forbidden for transport. 

We provide oxygen on board only in emergency situations.

Maximum size for medical devices

The maximum dimensions for a medical device carried in the cabin are (length x width x height) 55 x 40 x 23 cm (22 x 16 x 9 inches) and weight 12 kg (26.5 lb). If your device exceeds these limits or the cabin storage is full, it will be placed in the hold of the aircraft with no additional charge.

Using medical devices during the flight

Inverter

Using a medical device with electrical power during the flight requires a seat equipped with inverter capability. Inverter-equipped seats are available on our long-haul flights and flights to the Canary Islands operated with Airbus A330 and A350 aircraft. Unfortunately, these seats are limited in number, so we cannot guarantee availability. Seat availability will be confirmed once we have processed your special assistance form.

Power source

As we cannot guarantee electrical power during the flight, please ensure that you can manage without your device during the flight if necessary.

Battery

Please inform us at least 48 hours before your flight departure, if your medical device is battery-operated so that we can ensure safe transport of the battery during the flight. Please bring enough spare batteries for battery-operated respiratory devices to cover at least 150% of the planned flight time (including the time between connecting flights, if applicable).