Service fees in Australia
The amounts displayed are service fees only. Any extra fare penalties will be advised at the time of making your change or refund.
The service fee for flight tickets purchased online is based on the departure country of the journey.
Service fees are non-refundable.
Flight tickets | Fee |
Tickets purchased at finnair.com* | - |
Tickets purchased at Finnair offices | $50 |
oneworld products** | $100 |
Changes | Fee |
Ticket update | $50 |
Name correction | $65 |
Refund | Fee |
Applies if the ticket is partially refundable (airfare and/or taxes)*** | $85 |
Finnair Plus reservations | Fee |
Change | $50 |
Refund | $50 |
Transferring Finnair Plus points from one account to another | $10 |
Exchanging Finnair Plus award points for tier points | $10 |
Other products | Fee |
Electronic ticket receipt/Emd receipt after journey | $10 |
Certificates (e.g. insurance companies) | $10 |
*When paying with a credit card (American Express, Diners Club, MasterCard, Universal Air Travel Plan and Visa) for an itinerary originating from Australia and booked online, an additional charge of 1% of the total cost of the ticket will be collected.
**Planning fee. Will be collected at the time of reservation. If the reservation is ticketed, the planning fee is refunded and the contact centre service fee is collected.
***If the reservation was made seven days or more prior to the flight's scheduled departure time, you can cancel it within 24 hours from the time of booking without a refund fee.