Frequently asked questions

My ticket class is “Economy”. What’s my baggage allowance?

We have different Economy class ticket types (e.g. Light, Value and Pro). If you don't know your ticket type, please check the baggage allowance from your ticket. You can also contact your travel agency or chat with us.

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Related questions

What is my checked/hold baggage allowance?

My ticket type is Light. I am travelling with one checked bag and one weapon case. How many additional pieces of baggage do I need to purchase?

What is the maximum weight of a suitcase and how much does the transportation cost?

My baggage weighs 25 kg (55 lb). Is it possible to pay for two extra kilos?

I am travelling in Business class; what is the maximum weight allowed for my checked bag?

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