Cancellation verification for insurance company

If you cancelled your ticket and need a verification of it for your insurance company, please fill in this form and we’ll send the verification to your email.

Before applying for verification, the reservation must be cancelled. For ticket cancellations, please contact us via our chat service. Currently, it is not possible to cancel tickets via Manage booking page.

If you have several tickets in one booking, you only need to submit the form once. Please enter all ticket numbers separated by a comma in the "TICKET NUMBER" field.

Please bear in mind that verifications will only be sent if the ticket was bought directly from Finnair and you have cancelled the reservation. If you purchased the flight ticket from another airline, a travel agent or web travel agent, please contact them directly.

If your ticket is refundable and purchased directly from Finnair, please apply for a refund using the refund form.

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Please note that the form must be filled in English.

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