I paid using multiple payment methods. How will I receive my refund?

If you're eligible for a full refund based on your ticket rules, the amount will be returned to each payment method in the same way you originally paid.

For partial refunds, the refund will first be issued to the payment method you used for the largest portion of the payment.

• If the refundable amount is less than or equal to what you paid with that main method, the entire refund will go there.
• If the refundable amount exceeds what you paid with that main method, the remaining amount will be refunded to the other payment method.

Here are some examples of partial refunds:

• You paid €500 in total – €300 by credit card and €200 with Avios. If you are entitled to a €300 refund, €300 will be refunded to your credit card.
• You paid €500 in total – €300 by credit card and €200 with Avios. If you are entitled to a €400 refund, €300 will be refunded to your credit card and €100 will be returned to your Finnair Plus account as Avios.