Who do I contact if I have lost property at an airport or on a Finnair flight?

If you have accidentally left a personal item: 

At Helsinki Airport or on a flight arriving at Helsinki

Lost items are delivered to the Excess Baggage Company service desk at Helsinki Airport. You can enquire about your item online at www.lostproperty.org (choose Airport / Airline).

If you’ve lost a passport on a flight from/to the non-Schengen area, it will be handed over to Finnish Border Control. Passports left on flights within the Schengen area will be given to the Excess Baggage Company.

Tobacco products and alcohol left on the aircraft are given to Helsinki Airport Customs Passenger Control.

On Finnair buses from/to Tampere or Turku

All items found in parking areas or on the Finnair buses from/to Tampere or Turku are taken to the Excess Baggage Company.

On our aircraft outside of Finland and at other airports than Helsinki Airport

Contact the local airport’s lost and found office.