First published on 3 March 2020

The health and wellbeing of our customers is a key priority for us. We will cancel our flights to/from Milan between 9 March and 7 April 2020 and between 4 March and 8 March we will fly one daily flight instead of two daily flights. We will also cancel our flights to/from Rome between 9 March and 7 April. We are sorry for the inconvenience these changes may cause you. We follow the situation closely and will update any new information on this page.

The cancelled flights are:

• Flights AY1755/AY1756 to/from Milan between 4 March and 7 April 2020
• Flights AY1751/AY1752 to/from Milan between 9 March and 7 April 2020
• Flights AY1761/1762, AY1763/1764, AY1767/1768 and AY1769/1770 to/from Rome between 12 March and 7 April 2020

If you have a booking on any of the disrupted flights, we’ll contact you personally via SMS and/or e-mail. Please go to Manage booking and check that we have your current contact information so that we can reach you in a case of disruption. 

You can choose from the following options if your flight is cancelled:

• Change your travel until 30 November 2020.
• We do our best to re-route to your destination with other Finnair flights. Please note that availability of alternative flights is very limited at the moment. 
• You can apply for a refund for the unused part of your flight ticket and the purchased travel extras.

If you wish to make changes to your flights and choose a later date for your travel, please contact Finnair Customer Service or your travel agency. We are at your service also on Twitter @FinnairHelps, on our Facebook pages and via chat on finnair.com. We are sorry that our customer service is congested. 

You can check your passenger rights here.