Safe travel during coronavirus
Either for work, studies or a holiday, we are ready to take you to your destination safely and conveniently with our flexible tickets and safety measures. On this page, you’ll find all the information regarding safe travel during the coronavirus pandemic.
Booking and flying
Our network
We are following the travel restrictions and demand closely to offer you the widest possible destination selection nonetheless. Find your destination, check availability by choosing suitable travel dates and book with confidence.
Travel restrictions
Check the latest travel restrictions on our travel updates page or from the local authorities. Please keep in mind, the restrictions can change on short notice and all travellers are responsible for ensuring that they are allowed entry at the destination or transit country.
Ticket changes
For more information on our flexible ticket change policy and how to change your travel dates in case of a need, proceed to Ticket changes.
Refund form
You can request a refund for a fully or partially unused flight ticket or travel extra, provided that you are eligible for a refund. Due to the high volume of requests, our response might take longer, but we assure you, every request is handled with care and we will get back to you.
Frequently asked questions
We gathered all the questions our customers have asked the most and answered them on our FAQ page. For more convenience, the information is fully translated into local languages.
Health and safety
Finnair's safety and hygiene measures
We are doing our utmost to ensure your health and safety at every step of the journey. Learn more about our measures and tips for safe travels here.
Corona testing
Some countries require a certificate of a negative corona test result before you can board your flight. With our partner, leading private healthcare service provider Terveystalo, you have easy access to testing at a discounted price.
Adapted onboard meal service
To minimise contact, we have adjusted our onboard meal service making it safer for all. You can check the meal and beverages available on your route here.
How to travel responsibly
Everyone’s effort counts in making travel safe and overcoming the current COVID-19 situation. Thank you for caring and following these simple rules at the airport, during the flight and at the destination.
Tips to safely wear a mask
A mask is mandatory on all Finnair flights as, in addition to our aircraft's efficient air ventilation, masks provide another barrier against the virus. See helpful tips on how to wear a mask comfortably.
Help and contacts
Contact Customer Care
Reach us via the chat window at the bottom right corner or country-specific contacts.
Finnair on Facebook
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