Our customer service is getting an exceptionally large number of contacts, and thus the waiting time may be long. We are very sorry for the inconvenience.
Our customer service is unable to answer questions about travel restrictions.
- Stay up to date with the latest travel information, flight times and current status of your flight. There you can also find out how we handle flight disruptions.
- Questions about travel restrictions or travel documents? Check the travel requirements map or the local authorities web pages in your destination country. Our customer service is unable to answer calls about these.
- The fastest way to book tickets and travel extras: via finnair.com or Finnair mobile app.
- Make changes to your existing reservation: via Manage booking.
- General questions? Use our chatbot or FAQ section.